Account Manager(Japanese Speaking)

Overview

Within the sales Team, the Account Manager (AM) aims to create long-term, trusting relationships with QTech’s clients. The AM is responsible for all communications between the business and its clients, ultimately aiming to increase QTech’s client base and help our existing clients grow their businesses. You will act as a business partner towards our clients and help them to deliver the ultimate gaming experience. For example, the Account Manager will maximize the use of QTech’s software and back-office tools whilst looking to upsell the product suite where possible.

Liaising daily with the clients, the Account Manager will also manage escalations and collect feedback from the client and the market, in general, to feedback into the Operations and Product teams. Everything to make sure we deliver according to our clients’ needs and improve our offering.

Your responsibilities will include:

Act as the main contact between the clients and the business in all matters.
Identify new business opportunities with existing clients.
Analyze and assess client product requests and feedback to internal teams.
Forecast, track, and analyze Key Performance Indicators.
Propose commercial incentives for growth.
Manage critical escalations between the business and the client.

Experience needed:

2-4 years experience in the online gaming industry.
Previous work experience in a similar Sales or Operations role.
Good understanding of KPIs in the online gaming industry.
Ability to influence key decision makers at the executive level.
Ability to work in a fast-paced environment and adapt quickly to the business needs.
Strong negotiation and presentation abilities.
Excellent interpersonal and communication skills (written and verbal).
Strong organizational skills.
Bilingual in written in, Japanese, and English.

What we offer:

Professional Growth Opportunities
Competitive Compensation
Team Activities and Events
Flexible Work Options
Creative and Collaborative Work Environment

About us:

Are you ready to take your career to the next level? QTech Games is a trailblazer in the gaming industry, known for our innovative spirit and commitment to excellence. Our vibrant team thrives in a lively, collaborative environment where creativity and teamwork are at the core of everything we do. We are passionate about crafting exceptional gaming experiences, and we believe that every team member’s unique contributions lead to extraordinary achievements.

If you’re looking to join a dynamic, supportive team that truly values your talents, QTech Games is your ideal destination. Apply now and be part of something extraordinary!

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